1.负责协调顾客现场发生质量问题 Deal with the urgent problems in customer location； 2.负责反馈顾客抱怨、要求和期望 Feedback the customer's complains, requirement and expectation； 3.负责客户质量问题汇报,问题发起跟踪至关闭； Customer quality issue feedback and report., on track to close 4.负责定期走访客户、了解客户流程及客户需求; Be responsible for interview to customer side periodically and be familiar with process flow and customer demand; 5.负责三方挑选启动、跟踪及报销 Be responsible for external sorting activity kick-off application, follow-up and expense reimbursement. 6.负责现场服务人员管理 Administer the service personnel in customer location； 7.负责新产品批量试装协调、跟踪 Arrange the trail assemble for new product with customer and follow up it； 8.负责拒收/索赔件的质量分析及统计 Analyse the quality problems of reject and complained products.
