Sr. Credit & Collections Manager

Philips

  • Suzhou, Jiangsu
  • Permanent
  • Full-time
  • 1 month ago
Job Title Sr. Credit & Collections ManagerJob DescriptionIn this role, you have the opportunity toThis position is responsible for managing a team in GBS AccOps Order to Cash Cycle to provide Credit & Collection Management services to businesses according to service level agreement, including credit management, collection, customer dispute management, dealer financing, rebate management, billing, cash application, cash forecast, AR reporting, and other related activities.You are responsible for
  • Leading teams within C&C to deploy global strategy, thereby driving management communications and alignment, and managing senior local stakeholders (local heads of finance and/or finance business partners)
  • Manage the structure in terms of financial and operational performance, compliance as well as problem resolution through root cause analysis and escalation process and involvement in dispute councils.
  • Coordinate performance to KPI’s, process and improvement activities with back-office partners
  • Own all resourcing processes, including staffing, effective succession planning, performance management, capability building, engagement.
  • Initiates, drives, and supports process improvements by innovation and harmonization in order to increase efficiency and reduce costs. Leads improvement projects, cross sector, cross country.
  • As a member of the global Process Specialist Group also (co)designs processes including the outsourced part
  • Reviews and improves the performance of the execution of the outsourced processes.
  • Coordinates the preparation of accurate and timely management reporting for internal customers, including concrete advice/proposals on how to improve.
You are a part ofAs a part of GBS team, you’ll report into GBS hub leader, and work closely with commercial finance team, Sales department; Customer care, SCM, Corp treasury, Infosys, GBS RTR/PTP, other GBS functions, internal and external auditors.To succeed in this role, you should have the following skills and experience.
  • 10 years of relevant experience with 5+ years’ managerial experience in finance, preferably controlling or accounting in multinational companies.
  • Proven strength in running AR & credit management functions, setting up principles and processes, preferred to be in MNCs.
  • Master level capabilities required in Process improvement and Project & Change management.
  • Advanced level capabilities required in Managing controls and Analytics & systems.
  • Advanced level capabilities required in Financial Accounting & Reporting and competencies in Influencing business decisions.
  • Excellent communication skills, with the ability to liaise with a variety of stakeholders.
  • Strong negotiation and relationship building skills, excellent conflict management skills.
  • Sound people management experience
  • Experience with lean practices and metrics.
  • Bachelor’s degree or above in Accounting / Finance discipline.
  • Good command of English, both oral and written.
  • Knowledge of ERP systems (e.g. SAP) is a plus.
In return, we offer youA path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long-term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.Why should you join Philips?Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by .To find out more about what it’s like working for Philips at a personal level, visit the on our career website, where you can read stories from our . Once there,you can also learn about our , or find answers to some of the .About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .

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