Shanghai Disney Resort Frontline Internship Program (2026 Graduates)

The Walt Disney Company

  • Shanghai
  • Training
  • Full-time
  • 1 day ago
Job DescriptionWelcome to the Shanghai Disney Resort Frontline Internship Program application!Along the magical journey provided by the program, you will get to know a group of Cast Members from all over the world. Through customized development courses and on-the-job training opportunities, you will learn how to deliver quality customer services with the Disney Difference. Furthermore, you will improve your communication skills, interpersonal skills, problem-solving skills and gain in-depth teamwork and networking experience while you work and grow at an international platform.Upon the completion of the internship, you will have an opportunity to work full time with us and continue your career story at Shanghai Disney Resort.SegmentDisney Parks, Experiences and ProductsAdditional InformationWe are taking a responsible approach to creating environments that allow us to do what we do best - welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.Full-Time Frontline Intern Benefits:
  • Cast Dormitory (Priority given to students from outside of Shanghai)
  • Relocation allowance (For students from outside of Shanghai)
  • Personal accident insurance
Disney Special Benefits:
  • Shanghai Disneyland Self-Admission
  • Exclusive discounts on merchandise products and services
  • Disney University Training
Application Process:Apply Online -
Attend Online/Offline Interview -
Accept Employment -
Onboard Procedures
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.Work Location:You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.CategoryTheme Park OperationsBasic Qualifications
  • Willing to create happiness and be courteous to our guests, with good communication skills, a service mindset, and the ability to take the initiative to provide solutions.
  • Be able to work for a minimum of six consecutive months and work different shifts.
  • Willing to work both indoors and outdoors.
  • Eighteen years old and above, currently enrolled in a college degree program, major not limited.
  • Be able to communicate fluently in Mandarin.
BusinessShanghai Disney ResortPostal Code--ResponsibilitiesAs a Cast Member at Shanghai Disney Resort, you will play a role in creating a magical experience for our guests.
  • As a full-time Park Operations intern, you will work in a variety of locations to ensure safety of the smooth operations. Your work location will include the Main Entrance, Guest Services, Attractions and Outdoor Entertainment.
  • As a full-time Food & Beverage Operations intern, you will work at Quick Service Restaurants, Outdoor Vending Carts and Table Service Restaurants in the park and the resort's themed hotels. You will work with the team and deliver a high-quality catering service to our guests.
  • As a full-time Merchandise Operations intern, you will be responsible for greeting and interacting with our guests in a positive and friendly manner, following the guest service standard. You will also be involved in merchandise management, transfer, receiving and storage.
  • As a full-time Hotel Operations intern, you will provide a fast and efficient check-in process, hospitable and attentive guest service, clean and warm room arrangement and also timely and thoughtful hotline services to our guests.
  • As a full-time Disneytown Operations intern, you will answer guest questions and assist with directions, event schedules and other services as needed.
  • As a full-time Entertainment intern, you will work closely with Disney characters, or you will help provide costume services to Shanghai Disney Resort Cast Members for smooth

The Walt Disney Company