餐饮服务主管 F&B Supervisor
Mandarin Oriental
- Beijing
- Permanent
- Full-time
- Support company's philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
- 通过日常的工作让客人满意并体验的我们的服务格言，传奇服务体验标准，来维持公司的价值观和公司文化，从而完成我们的使命。
- To be able to lead and communicate with his/her colleagues during the restaurant operation.
- 在日常运营当中能够很好的领导员工及与员工沟通。
- To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your outlet manager to actively encourage a professional and dedicated team.
- 管理，组织和参与到所负责的区域有效的完成工作，和上司保持联络并积极鼓励大家成为专业的团队。
- To assist the Outlet Manager/Asst Outlet Manager in enabling colleagues to consistently achieve the service and product delivery standards with a high degree of client care and service at all times.
- 协助餐厅经理和副经理，促使同事们总是能够提供高质量的服务给我们的客人。
- Oversees the set-up and operation of a station/section in a restaurant.
- 监督摆台和每个餐厅每个区域的运作。
- Provide services for guest such as order taker, promoting the restaurant food and beverages.
- 为客人提供服务，提高食品和酒水的推销。
- Provide recommendation and prepare wine choice for the guest.
- 为客人提出葡萄酒推荐及提供选择。
- To co-ordinate the service of food and beverage efficiently and accurately.
- 迅速，高效地位客人提供服务。
- To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
- 汇报和跟进所有维护工作，确保其有效的完成。
- To involve with service related to VIP guests
- 参与VIP客人的服务。
- To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the Outlet Manager/Assistant Outlet manager, followed by effective communication
- 对客人的需求有前瞻性，确保在经理和副经理不在的时候做出恰当的行动和有效的沟通。
- To identify and carry out any specific training and development needs among the team.
- 鉴别和执行任何团队发展所需的特殊的培训。
- To perform and check all duties related to restaurant opening/closing check list.
- 执行和检查所有关于开档和收档的检查表的任务。
- Perform any other reasonable duties as required by the Outlet Manager/Asst Outlet Manager.
- 执行和完成任何由餐厅经理和副经理合理安排的工作。
- To carry out and supervise daily, weekly and monthly inventory.
- 执行和完成每日，每周和每月的盘点。
- Responsible for cash float and cashiering.
- 负责收银员及备用现金的工作。
- To maintain and order all the store requisition.
- 维持和订购仓库所需物品。
- To prepare and maintain Buffet Tags.
- 准备及维护自助餐菜牌。
- To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Qianmen/Group generally.
- 必须清晰的了解所有有关文华东方酒店管理集团和餐饮部的信息。
- To maintain all Hotel's assets
- 维护所有的酒店资产。