Partner Engagement Specialist - PDM SH

Shanghai
Permanent
Full-time

1 month ago

We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Partner Ecosystem EngagementTechnical owner of adoption for partner-led implementations. Provides expert and supplementary services to partners at different phases of the partner and customer engagement lifecycle, ensuring the implementation follows our clean core methodology. Act as subject matter expert,contributing to maximizing customer lifetime value through our ecosystem.Core tasks may include:

Identifying and establishing right-fit new partnerships to SAP, including developing a roadmap to revenue and consumption
Discovering potential opportunities for co-innovation, co-development, and go-to-market collaboration between partner and SAP
Translating SAP’s innovation into clear and compelling customer value
Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation , especially new solutions like BTP, BDC and AI

Ensuring partner readiness across all stages of customer lifecycle:

Acting as a trusted advisor and coach to partner on presales activities, such as demo readiness and value selling
Driving partner transformation through structured engagements to build and scale partner’s cloud delivery practice, with enabling partner’s cloud expertise and capacity
Acting as a trusted advisor and coach to partner on post sales activities, driving adoption and consumption

Safeguarding successful customer outcomes, fast and smooth go-lives, through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction
Developing, delivering and driving flagship enablement that accelerate partner sales, presales and delivery performance
Driving holistic portfolio and innovation adoption with low and high touch enablement, leveraging digital enablement content, and supporting partner technical questions

Career Level DescriptionT2 (Specialist)Accountability

responsible for delivery of outcome of assigned sub projects
works independently within given area of responsibility (within defined policies and processes)
contributes to milestones

Complexity

contributes and works on sub projects and activities with moderate level of complexity
work is independent & collaborative in nature
provides regular updates to manager or project manager on project status
Decisions/solutions can essentially enhance existing systems & processes

Experience

strong competence with various tools, procedures, programming languages used to accomplish the job

Communication

builds collaborative work relationships with similar functions across SAP
communicates clearly, in a way that others can understand within defined processes & policies
communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers

Key Responsibilities & TasksRole PurposeTo act as a trusted advisor, ensuring seamless project delivery and value realization for Partners' customers. The role drives partner collaboration, fosters value through solution expertise, and ensures high-quality project delivery aligned with SAP's ecosystem and service standards.Key Responsibilitiesinclude but not limited to:

Proactively engage with Partners to provide a seamless experience, driving customer adoption and value realization
Facilitate yearly account plans and quarterly business reviews with Partner Delivery Practice leads for continuous improvement.
Drive data quality and input via SAP for Me and HPI, extending and accelerating Partner competencies.
Ensure partner capabilities meet customer needs and confirm planned projects against Partners' capacity and capabilities.
Support risk assessments and mitigation strategies, navigating Partners through SAP's landscape and relevant services to resolve issues.

Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 431476 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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