Floor Manager
Talent Houz
- Hunan
- Permanent
- Full-time
- Supervise and coordinate front-of-house service staff
- Ensure smooth daily operations and excellent customer experiences
- Greet and engage guests to provide attentive and welcoming service
- Support the Restaurant Manager in staff scheduling, training, and performance monitoring
- Ensure compliance with hygiene, safety, and service standards
- Monitor dining room flow, handle guest concerns, and resolve issues promptly
- Assist with POS operations, billing, and reservations management
- Communicate effectively between service and kitchen teams
- Minimum 2 years of experience in a supervisory or floor leadership role in the F&B industry
- Passionate about hospitality and delivering great dining experiences
- Strong interpersonal, team leadership, and problem-solving skills
- Fluent in English; Mandarin or local language proficiency is a plus
- Well-groomed, professional appearance and positive attitude
- Able to work shifts, weekends, and public holidays