Project Manager
Korn Ferry
- China
- Permanent
- Full-time
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Total Rewards
Primary Responsibilities
- Responsible for overall project management
- Manage the production of all client deliverables and act as a central coordinator for all requests and activities to deliver successfully to the client
- Set up and manage project plans, with detailed timelines
- Direct and motivate the project support team, and guide the activities of the consultants and analysts on the project
- Agree roles with the project team
- Produce relevant project documentation and ensure consistency of communication to the team
- Manage and communicate risks, putting in place appropriate contingency actions
- Take responsibility for overall progress and use of resources (via internal resourcing processes) and initiate corrective action where required
- Be responsible for project creep and advising consultant of changes to project scope
- Prepare and communicate status reports and communication cascades to the project team
- Liaise with all member s of the project team to assure the overall direction and integrity of the project
- Agree and implement the quality strategy with the rest of the project team
- Communicate any potential for future work to the lead consultant
- Prepare and communicate lessons learned documentation, following project debrief
- Prepare the project closure documentation
- Prepare any follow-on actions required and communicate to others where relevant
- Be responsible for overall project profitability
- Provide a consultative, client-focused approach to working with client and internal teams, adding strategic value and building strong, long-term partnerships.
- Balance action orientation, planning, and profitability while ensuring strong relationships.
- Identify critical issues with ease and work quickly, cross-functionally, and collaboratively to resolve.
- Exhibit confidence and knowledge of emerging industry practices when solving business problems.
- Balance client-centric solutions with operational efficiency, to maximize profit on projects.
- Pushes creative thinking beyond the boundaries of existing delivery, project management, and industry practices.
- Quickly understands client's business and talent issues as well as data and organization / industry challenges.
- Receive input from project team and appropriately and accurately apply comments/feedback.
- Ensure team delivers consistently high-quality services to our clients.
- Understands the components of running a fiscally successful project.
- PRINCE2 foundation status (or considerable experience of working in this way)
- Previous project management experience is required, preferably market research or survey background.
- Experience of managing global survey projects across time zones is preferred
- Thorough understanding of administrative and project management processes (billing, invoicing, time & expense recording etc.)
- Strong documentation management standards and version control
- Advanced Microsoft Office skills; particularly Excel, Project and PowerPoint
- Ability to hold informed and credible discussions with clients and consultants at all levels articulating how Korn Ferry can help address the client's issues
- Able to proactively and effectively manage own time
- Ability to develop a thorough understanding of the client's business, industry and needs
- Highly motivated, proactive individual with a strong customer service ethic
- Excellent interpersonal skills and professional, credible and confident style
- Strong organisational and research skills
- Strong team player with an adaptable and flexible approach
- Good understanding of the professional services industry as a whole
- Fluency in a second language is an advantage but not essential, particularly French, Spanish or German
- Experience working within a surveys environment is ideal but not essential
- High attention to detail and ability to understand the big picture.
- Strategic perspective with the ability to identify inter-relationships between multiple projects.
- Strong critical thinking and creative problem solving skills.
- Ability to anticipate problems and identify solutions.
- Ability to influence people and resources to ensure timely completion of tasks that meet quality standards.
- Ability to work comfortably at both strategic and tactical levels.
- Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems.
- Business skills and aptitudes necessary to accurately manage project budget, monitor expenses, and ensure accurate invoicing and collections.
- Comfort in working with people from diverse backgrounds.
- Occasional travel required.
- Excellent professional, verbal and written communication.
- Capability and experience communicating via technology and remotely.
- Professional presence and demeanor.
- Competent in electronic communications: computer-based, phone, blackberry, etc.
- Mental agility and creativity as applied to client solutions conceptualization or execution.