2024 Account Service Management and Data Analysis Intern

Dell

Guangzhou, Guangdong
Training
Full-time

2 months ago

2024 Account Services Management and Data Analysis InternDell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity – from the tactical to the strategic.Join us to do the best work of your career and make a profound social impact as an Intern on our Account Service Team in [Guangzhou].What you’ll achieve
As an Intern Undergraduate, you will support account service management and daily data analysis. You will work with cross function team to provide account service and support our customers.You will:

Work with the team on service report optimization and data analysis.

Assist on overflow tasks
Participate in special projects as needed

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements

Ongoing undergraduate coursework
Excellent communications skills
Ability to prioritize and maintain organization in day-to-day activities
Ability to follow processes, policies, and practices to achieve consistency and compliance
Critical thinking and problem-solving skills

Desirable Requirements

Team player
Collaboration and communication skills
Data Analysis Skill

Who we areWe believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 2024/5/31Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy .

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