Application Engineer
- Jinan, Shandong
- Permanent
- Full-time
- Support sales and pre-sales activities including spec negotiations, product roadmap plan, and product demo to meet customer’s specifications together with related marketing / technical expertise in team.
- Establish and facilitate positive interaction and relationship with customer through regular follow-up meetings
- Liaise and leverage customer requests and specifications internally
- Respond to customer or field inquiries, work with a cross-functional team of HQ Application team, Product Managers to resolve technical issues and projects
- Self-motivate and encourage growth and development of application knowledge.
- Generate application report and arrange needed activities to sales directors and HQ product managers
- Build up strong connection and relationship with customer counterpart, collect information and customer needs.
- Work with teams across organization including sales and marketing department, the engineering department, product management, and Business Development executives.
- Support SMT marketing activities with tradeshows, conferences, roadmap meetings while making sure all the marketing activities can meet ZEISS SMT corporate branding.
- Understand and analyze customer and competitor’s product and strategy and facilitate strategic discussion.
- Provide market research data to determine product potential candidate and using market intelligence by collecting and analyzing to gain valuable insight