Job descriptionWe are currently seeking an experienced professional to join our team.In this role, you will:The job holder has to manage the complexity of relationships with different partners and their respective organizational structures/product requirements.Business meeting & event local supportProvide timely delivery of service and support to their sales teams of frontlineHelp to resolve customers issues/ complaints to build customer loyalty for insurance companyUtilize personal influence to obtain the distributors buy-in on our training and coaching to ensure a high degree of successful program launch.Assist line manager to monitor the production closely and ensure to achieve a business target.Be required to think independently, creatively and proactively of his/her line managerMake training budget. Execute, monitor process, evaluate effectiveness and organize training assessment.Build training system for all kinds of online/offline trainings including but not limited to BDM/channel/customer event. Help on developing training course and compiling training materials. Able to independently finish developing and teaching part of training courses.Evaluates and adapts internal and external best practice to drive the development and quality of Learning services as a major contributor to a world-class business, valued by HSBC and admired by the market.RequirementsTo be successful in the role, you should meet the following requirements:Over 10 years related working experience in Insurance, especially training and developmentArea with strong business acumenExcellent training, coaching, communication and problem solving skillsRich experience in organizing training related activities and can proactively drive a training eventIndependentlyExcellent capability to develop and maintain training system for bothDistribution partners and internal BDMs.Excellent command of spoken and written English and ChineseMust be a team player, team management experience is a plusOpen-minded, self-learning and self-drivenYou'll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /EHIssued by HSBC Life Insurance Company Limited
