ServiceNow Expert_GS

Bosch

Shanghai
Permanent
Full-time

16 days ago
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Company DescriptionDo you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.Job DescriptionThe ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements. This position is responsible for

Activation and configuration of ServiceNow applications to meet business needs
Development of workflows and scripts to personalize existing ServiceNow applications
Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
Coach business users to create their own Services from inception to completion in order to automate and improve processes
Assisting in the identification of best practices for development of new and existing ServiceNow applications
Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms

QualificationsThe ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements. This position is responsible for

Activation and configuration of ServiceNow applications to meet business needs
Development of workflows and scripts to personalize existing ServiceNow applications
Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
Coach business users to create their own Services from inception to completion in order to automate and improve processes
Assisting in the identification of best practices for development of new and existing ServiceNow applications
Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms

Qualifikationen
4+ years experience with ServiceNow Certified ServiceNow Administrator.

4+ years experience with development of ServiceNow Workflows, client and server-side scripting
2+ years experience with ServiceNow modules to include Customer Service Management, HR Service Delivery, IT Financial Management etc.
Deep Knowledge of HTTP, REST, and API design best practices
Deep Knowledge of modern web design (CSS, HTML, etc), Javascript, Angular.js, and ServiceNow Service Portal

Additional Information该岗位有内部推荐奖金（仅限博世内部员工申请），具体请参见《博世中国内部推荐政策》Internal Referral bonus of this vacancy (Valid only for Bosch associates). For the detailed regulation, please refer to Bosch China Internal Referral Policy

Bosch