AI CoE Lead

• Define and lead the strategic vision for generative AI initiatives within the AI Centre of Excellence, ensuring alignment with the overall goals of the Bank.
• Develop a comprehensive roadmap for generative AI projects, prioritizing initiatives that drive innovation, efficiency, and competitive advantage.
• Stay informed about the latest trends, technologies, and best practices in AI and machine learning to guide strategic planning and maintain a competitive edge.
• Advocate for the adoption of generative AI technologies across the organization, demonstrating their potential to enhance wealth management services and customer experiences.
• Work closely with business units to identify opportunities where generative AI can add value, improve processes, and create new revenue streams.
• Translate business needs and challenges into AI-driven solutions, ensuring that generative AI initiatives are aligned with the bank's objectives and customer needs.
• Develop business cases for generative AI projects, including cost-benefit analysis, risk assessment, and potential ROI.
• Foster strong relationships with key stakeholders, including portfolio managers, financial advisors, and IT teams, to ensure successful project execution and adoption.
• Present project updates, findings, and recommendations to senior management and other stakeholders, highlighting the impact and benefits of generative AI initiatives.
• Establish clear objectives and key results (OKRs) for generative AI projects, ensuring they are measurable, achievable, and aligned with the bank's strategic goals.
• Standardization: Develop and implement standardized processes for the development, testing, deployment, and maintenance of generative AI models.
• Performance Evaluation: Formulate and implement evaluation processes to assess the performance, accuracy, and impact of generative AI solutions, ensuring continuous improvement.
• Compliance: Ensure compliance with data privacy, security, and regulatory requirements in all generative AI initiatives.
• Governance: Implement governance and evaluation frameworks to manage the ethical use of generative AI technologies, addressing potential biases and ensuring transparency.
• Progress Monitoring: Monitor and report on the progress of generative AI projects against established OKRs, making adjustments as necessary to ensure successful outcomes.
• Continuous Learning: Promote a culture of continuous learning and improvement within the AI Centre of Excellence, encouraging team members to stay updated with the latest advancements in AI and machine learning.
• Documentation: Oversee the documentation of processes, methodologies, and research findings to facilitate knowledge sharing and collaboration within the team and across the organization

• Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• The ideal candidate has a strong background in AI with Agile product management, with expertise in digital solutions, data analytics, and AI/ML. You should be data-driven, customer-centric, and skilled at navigating complex ecosystems.

• 10 to 15 years of experience in AI, digital and technology implementations

• Proven experience in AI/ML projects, including model development, deployment, and lifecycle management.

• Familiarity with AI/ML tools and frameworks, and the ability to translate complex technical concepts into business value.

• Demonstrated ability to drive AI/ML innovation and integration within banking products and services.

• Experience with emerging technologies, proofs of concepts, driving pilots, and product evaluations using innovative client engagement technology is a plus.

• Deep understanding of the AI/ML lifecycle, enabling effective communication across technical, functional, and business contexts with key product users, including data analytics teams.

• Hands-on experience working with Data Scientists, Data Analysts, and Data Translators in a banking context.

• Strong understanding of industry trends and client needs, with the ability to create a compelling value proposition and squad vision.

• Proven track record of leading teams to successfully deliver objectives.

• Experience in coaching and mentoring team members, providing regular feedback sessions.

• Strong intellect with superior analytical, problem solving and decision-making skills.

• Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results.

• Strong communication skills - oral, written and presentation to explain complex or technical issues for a broad audience.

• Strong ability to map the client requirements into functional specifications.

• Experienced with designing customer journeys.

• Experienced with design and delivery of Digital applications such as Mobile applications.

• Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies.

• Experienced with managing delivery with scrum masters, technical developers, and architects.

• Ability to manage the effective planning, implementation, evaluation, and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology.

• Good understanding of wealth management products and investments

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered