Lead Business Analyst

• Collaborate with the Technical Product Owner and business stakeholders to gather, analyze, and document detailed requirements for Decision Hub features and enhancements.
• Break down high-level requirements into clear, actionable user stories with well-defined acceptance criteria.
• Ensure requirements are technically feasible by engaging with engineering teams and assessing system capabilities.

• Act as the bridge between business stakeholders and the engineering team, ensuring technical feasibility and alignment with business goals.
• Communicate effectively in technical language to understand and discuss system architecture, APIs, data flows, and integrations.
• Facilitate discussions to clarify requirements, resolve ambiguities, and address technical challenges.

• Use SQL and data querying to analyze data, validate requirements, and support decision-making.
• Ensure data elements are well-defined, consistent, and aligned with the overall decisioning solution.

• Create and maintain detailed documentation, including user stories, process flows, data models, and technical specifications.
• Ensure all documentation is up-to-date and accessible to relevant stakeholders.

• Work closely with developers, QA engineers, and architects to ensure requirements are understood and implemented correctly.
• Participate in sprint planning, backlog grooming, and daily stand-ups to provide clarity on requirements.

• Support the QA team in validating that delivered features meet the defined requirements.
• Assist in UAT (User Acceptance Testing) by preparing test scenarios and coordinating with stakeholders.

• Provide regular updates to the Technical Product Owner and other stakeholders on the progress of requirements and development.
• Ensure alignment between business needs and technical implementation.

• 5+ years of experience as a Technical Business Analyst or technical product owner, preferably in a product or software development environment.
• Experience working on decisioning platforms, campaign management systems, or similar solutions is a strong plus.

• Strong understanding of software development processes, including Agile methodologies.
• Ability to create detailed user stories, process flows, and technical documentation.
• Proficiency in SQL and data querying is a must, with the ability to analyze and validate data.
• Familiarity with APIs, data models, and system integrations.
• Ability to assess technical feasibility and communicate effectively with engineering teams.

• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Ability to manage multiple priorities in a fast-paced environment.

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.

HSBC