Principal Platform Architect (Director)

• This role will typically be accountable for architecture for all Platforms within a given BU / Domain
• Provide hands-on technical leadership in identification and resolution of all incidents associated with the IT service, as directed by the leadership of the DevOps team.
• Ensure service resilience, service sustainability, and recovery time objectives are met for all the software solutions delivered.
• Responsible for optimisation and improvement across various systems such as applications (in-house developed and commercial software), databases, middleware, networks, platforms etc., and the improvement of system reliability and performance by applying necessary finetuning and configuration changes, fulfil business growth requirements, maintain data integrity, and improve user experience. They are also responsible for addressing security issues and incident re-simulation across multiple platforms/applications.

• Manages CIO / CTO/Chief Architect level stakeholders. Challenges status-co and understands industry trends to benchmark. Works closely with SRE, engineering and architecture to drive the resiliency and engineering excellence across the BU.

• Thinks beyond the obvious. Gets the full E2E picture, understand the low-level details of the platform fitness. Leads by example, hand-on experience is required. Challenges self and others towards improvement and optimization of all platforms.
• Owns every outcome related to the platform alongside the platform CTO. Forms networks and ensures the BU estate of platforms stay in sync.
• Bridges gap between EA and SA w.r.t Platforms in remit. Key stakeholder in QBRs alongside VS Leads / Principal architects for platforms in their remit.
• Excellent technology acumen and business knowledge. Create, align, and influence investments towards roadmaps.
• Platform Architect must have the ability to collaborate with other engineers, architects, and business stakeholders to understand and drive the product or service's direction. They should provide technical leadership in identifying and resolving all incidents associated with the IT service.

• Resiliency improvement, optimization, and technical leadership for BU critical assets.

Morgan Philips