Director, Merchandise & Physical Products

• Lead the end-to-end design, production, and quality control of artist physical albums and merchandise, ensuring visual consistency and commercial viability. (40%)
• Act as the primary liaison with artists and creative teams to translate artistic vision into compelling packaging, booklet layouts, and collectible extras. (30%)
• Track market trends in physical music and lifestyle goods, adjusting product specs, formats, and pricing strategies in real time. (20%)
• Provide ad-hoc project management support for special campaigns (e.g., box-sets, anniversary reissues, pop-up retail installations). (10%)

• 10+ years’ hands-on experience in physical music packaging or premium merchandise development, ideally within the music, entertainment, or lifestyle sector.
• Skilled in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and familiar with print techniques, paper stocks, and special finishes (foil, embossing, spot UV, etc.).
• Strong artist-facing communication skills: comfortable translating creative concepts into technical specs and negotiating approvals with managers, labels, and talent.
• Data-driven mindset: able to read market and fan-consumption trends to adjust formats, price-points, and edition sizes on the fly.
• Experience coordinating cross-functional teams (designers, printers, logistics, e-commerce, legal) and managing external vendors and budgets.
• Detail-oriented, quality-obsessed, and capable of running multiple SKUs simultaneously without compromising standards.
• Fluency in English; additional languages a plus.
• Passion for music culture and a collector’s appreciation for physical products.

Universal Music