Under the guidance and supervision of the floor supervisor within the limits established Zhuhai Marriott hotel, housekeeping department policies and procedures; maintain the cleanl…
According to Fairmont standards, comprehensive cleaning of guest rooms includes but is not limited to: cleaning, making beds, removing dirty linen, finding clean linen from the lin…
2.Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed. 确保一切清洁、服务、开夜床的程序严格遵守。 3.Observe proper bed making as instructed according to approved…
2. To act on all decisions, departmental meetings, programs and schedules decided by the Floor Supervisor. 准时参加楼层主管组织的会议和活动。 3. Ensures that he/she is familiarized with in-house …
1.Recept all the team members who check in shift dormitory upon the Dormitory Request Form with approval from DHs or authorized managers. 2.每天登记住宿人员名单,检查住宿申请单是否合格。 Make daily r…
Complies with hotel's health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards 2.补充客用品。 Replenishes guest supplies 3.保证设备的清洁和修缮。 …
· Supervise the implementation of housekeeping standards and procedures in relation to 监督客房部各项标准和工作程序的执行 · Recommended changes to these standards and training needs on an ongoi…
1. To maintain a highcustomer service focus by approaching your job with the customers always inmind. 在整个工作过程中,始终保持高度的客户服务意识。 2. To have a positiveimpact, taking personal respo…
Handling and issuing of team member uniforms, F&B linen and room linen according to procedure. 2.按照一对一原则收集和发放员工制服。 In charge of collecting and issuing uniforms on a one to one …
Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures Replenishes guest supplies Reports and submits lost and f…
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. 及时清洁客房和套房,确保宾客满意度。 Cleans and maintains guest rooms, guest corridors, linen …
· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures · 按照部门的规范和程序提供高标准的餐饮服务。 · Attends and participates in daily brie…
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 礼貌而高效地处理…
1. Maintain the cleanliness and functionality of Apartments and Surroundings (e.g. Corridors, lift lobbies, carpets) reporting defects, achieving zero referrals from Residents. 保…
· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures 按照部门的规范和程序提供高标准的餐饮服务。 · Communicates to his/her superior any d…
Ensure the delivery of brand promise and provide exceptional guest service at all times. 确保遵循品牌承诺并始终提供优异的对客服务。 Present menu to guest, answer guest inquiries and offer food, beve…
1. To maintain a highcustomer service focus by approaching your job with the customers always inmind. 在整个工作过程中,始终保持高度的客户服务意识。 2. To have a positiveimpact, taking personal respo…