Scope of PositionThe Guest Relations Officer will meet and exceed guest expectations by providing efficient and courteous personalized service.RequirementsHotel Management School Graduate2 years hotel experience in an administration role of guest services within a hotel of similar deluxe standing.Business Centre experience in a hotel of similar deluxe standing.Must possess a good verbal command of the English languageAble to multi-task Computer KnowledgeGood knowledge of MS office softwareKnowledge of Business equipmentExperience dealing with all levels including owners, corporate officers, support staff and all hotel employeesAble to multi taskThe ability to work well in a team environmentMust possess good verbal and written knowledge of Mandarin and English LanguagePossess a pleasant and outgoing personality职责范围宾客关系主任需根据公司准则，通过提供高效礼貌的优质服务达到并超越客人期待的标准。职位要求酒店管理学校毕业2年高档酒店做宾客关系职位方面的工作经验有经验来处理各个层面，包括业主，管理者，支持员工和所有酒店同事良好的交流技巧可以在团队的环境里努力地工作必须拥有良好的中英文口语读写能力拥有友善和善于沟通的个性
