Strategy and overall governance· Cluster responsibility to develop major key customers within the Vertical Market Industrial/ E-Mobility, including annual planning for revenue, volumes, GP and DSO/AR in line with the agreed target budget.· Responsibility for vertical growth, including strategy mapping, account penetration, active customer relationship management and business improvement initiatives - this includes a strong understanding where specific capabilities need to be developed to meet customer expectations.· Act as the bridge between strategy and operations, is responsible for establishing and for planning projects, initiatives, policies and/or program changes that are necessary to support the strategic goals established at higher levels· Team management and coach of KAM and BD performance.Business Development· Present a strong Pipeline / HiPo list on a monthly basis - to prepare offerings and work on customer relationship at an early stage· Manage and oversee own personal and team sales opportunities· Manage the teams to develop strategic relationships and expand business within specific networks, organizations, and associations.· Attend customer meetings to promote specific vertical Value-added servicesAccount Management· Identify and cultivate close relationships with key customer and account contacts· Developing, organizing, and managing regulatory compliance and quality process controls, KPI and Performance Measurement, as well as Reporting Processes to meet internal and external industry requirements.· Point of escalation to customer related service and quality issues of high importance· Driving the contract management process and integrates subject matter expertise about legal, risk, compliance, etc.Network Engagement and communication· Close engagement with the GAM/RAM and VM Heads for alignment and guidance into the strategy· Strategically partner with all relevant internal country organizations, divisions and business units to ensure aligned business development and consistent service.· Build up a strong internal network with BUs, Global Tender Management and Pricing as well as other needed stakeholders.· Facilitates cross-functional communication and education to ensure awareness of the vertical capability within the entityand beyond.Marketing and Solutions· Identify and search for potentials service needs and develop across the BU’s innovative and profitable solutions to· complex and sensitive logistics issues of the Industrial/ E-Mobility industry.· Oversees market research, monitor competitor’s activity, and identifies customers supply chain trends.In collaboration with Marketing Services teams: Establish new and creative multi-channel marketing campaigns to support the sales and account teams to deliver on annual revenue goals. Work closely to monitor campaign performance and optimize campaigns. Develop customer-facing materialsRequirements· 10 years of experience in 3 PL industry for KA customers manager and business development· Chinese Native. Bilingual English· Team management skill is a plus.· Good interpersonal skills· Goal oriented individual, motivated self-starter with excellent organizational skills and ability to multi tasks· Good negotiation skills· Must have Good verbal and written communications skills in both English and Chinese .· Must have a natural excellence in communication· MS Suite proficient· Capacity of analysis and synthesis· Knowledge and experience in sales in 3PL industry· Operational experience (sea, air or CS) is a plusBenefitsSocial Insurance
