Bar Manager

Four Seasons Hotels

Hangzhou, Zhejiang
Permanent
Full-time

1 month ago

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:General综述:

Your department head and immediate superior is the Assistant Director of F&B.
Your Assistant Restaurant / bar Manager will be in charge of Restaurant / bar /in room dining Operation in your absence.
/酒吧/送餐运营。

Responsibilities责任:

Manage and organize the Restaurant / bar /in room dinging Operation.
/酒吧/送餐运行。
Responsible for the completion all mise-en-place and setups as indicated in a timely manner and reflects the highest standards of the hotel.
/酒吧/送餐布置。
Provide a complete and satisfying experience to all guests in accordance to the service flow and core standard.
Assist the Director of FB in operation duties.
Handle guest complaints and solve them.
Maintain a good relationship with regular clients.
/酒吧固定客户保持一个良好关系。
Responsible for all operating equipment, audiovisual equipment or other tools that have been assigned to Restaurant / bar Operation.
/酒吧运营的工具。

Main Tasks主要任务:

To develop creative and attractive setup presentations for potential clients.
/酒吧布置展示。
To ensure on spot up-selling in order to maximize the departmental revenue.
To attend and participate in all required meetings.
To supervise the execution of Restaurant / bar events according to guest’s desire and to insure the highest standards of food, beverage and service is offered.
/酒吧宴会的完成，并且确保提供的餐饮与服务是最高标准的。
To generate new business from existing and new clients via solicitation and relationship management.
To review all Restaurant / bar Operation orders and daily and weekly Restaurant / bar sheets to ensure accuracy in content.
/酒吧运营订单和每日与每周餐厅/酒吧工作表来确定内容的准确性。
To execute other job-related duties as instructed by Director of FB.
To inspect the grooming of your subordinates.
Delegate, supervise and control the Restaurant / bar Operation.
/酒吧的运营。
To respond properly in any hotel emergency or safety situation.

Expenses费用:

You are responsible for the expenses such as：Breakage and looses of operating equipment, cleaning products and other related supplies.
You are responsible to maintain the manning level given to you by the Assistant Director of FB.
You are in charge of the expenses for the repair and maintenance of audiovisual equipment assigned to your area.

We Expect from You我们对您的期望:

A thorough knowledge to manage and organize Restaurant / bar Operation.
/酒吧运营有全面的了解。

A profound knowledge in food and beverage and service rules.
To know how to coordinate, control and supervise your subordinates.
Efficiency in your work, to be honest to the guests, superior and colleagues.
Have a good attitude and be willing to learn.
To have a good understanding of English and Chinese language.

Duties Towards Your Subordinates我们对您的期望:

You have to organize, supervise and control your subordinates and to help them to execute their tasks.
Be alert to see the performance and activities of your subordinates and assist them in every aspect.
Motivate your subordinates.
You have to protect your subordinates against complaints by accepting all responsibilities.
To train your subordinates to the position’s and hotel’s standards.

Work out an evaluation and a development plan for each of your subordinates

Working Schedule排班:

Flexible.

灵活排班Documents to Know须知:

All hotel documents, such as: employee handbook, job description, fire and typhoon procedure, etc.
All new documents that may be issued from time to time by hotel management.
Training documents and information on hotel’s facilities.
Catering documents (i.e. proposal, contract and terms and conditions, etc.)
Related financial reports (i.e. daily revenue, monthly or annually forecast and budget, etc.)

Training, Introduction and Instruction Duties培训，介绍和指导职责:

You have to work out and implement a yearly training plan.

You have to complete a monthly training report.

You have to conduct training courses to your subordinates and instruct them.

Information Obligation信息:

The keep the ADFB regularly and fully informed of all problems or unusual matters of significance so prompt corrective action can be taken where appropriate.

Inform your subordinates about all hotel activities.

You have to inform the kitchen of any specific guest comments.

Coordination and Co-operation协调与合作:

You have to coordinate your subordinates and look for a good teamwork.
You have to co-operate efficiently with all hotel departments directly or indirectly involved with the Restaurant / bar Operation.
/酒吧运营。

Special Orders / Duties特殊安排:

To perform other tasks or projects as assigned by hotel management.

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